Keynote Speakers:

David Nace, M.D. VP of Clinical Development McKesson Health Solutions	Rich Hastings CEO Saint Luke’s Health System	Mike McCallister President & CEO Humana Inc

Featured Speakers:

Paul Browne SVP & CIO Trinity Health	Catherine Peper VP Provider Technology Solutions Blue Cross Blue Shield Florida	Steve Wasson VP of Clinical Solutions RelayHealth	Alan Portela President CliniComp, Intl.	Erin Daly Director of Marketing GuardianEdge
Jamie Kohl VP, Strategy & Marketing EDIMS	Michael Brown CIO Harvard University Health Services	John-David Lovelock Research VP Gartner	Roberto Martinez, MD, Medical Director, Office of HIT Transformation New York State Department of Health	Rick Moore CIO National Committee for Quality Assurance
Gay Madden CIO Florida Hospice of the Sun Coast	Doris Crain VP & CIO Broward Health	Katherine A. Holzmacher Director, Clinical Informatics Stony Brook University Medical Center	Bill Stone VP and General Manager Billing Services AdvancedMD	Eric Wicklund Managing Editor Healthcare IT News
Kathy Ross VP & CIO Sacred Heart Health System	Christy Stafford Director of IT Borland-Groover Clinic PA	Cigdem Delano CIO Morehouse School of Medicine	Carl Taylor Director Center for Strategic Innovation	Dr. Yan Chow Director, Innovation & Advanced Technology Kaiser Permanente
Trisha Paine Director of Industry Solutions SafeNet, Inc	John Fontanetta, MD Chair of Emergency Medicine Clara Maass Medical Center	Morgan Passiment Director, Information Resources Outreach AAMC	Swati Abbott President MEDai	Peter Basch MD, FACP, Medical Director, Ambulatory EHR and Health IT Policy MedStar Health
Don Lindsey CIO Tallahassee Memorial Healthcare	Jayne Bassler VP & Chief Clinical Informatics Officer Florida Hospital	Chadd Pence VP of Information Services U.S. Physical Therapy, Inc.	Richard Shirey CIO Baptist Health System	Shubho Chatterjee, Ph.D PE, CIO Miami Jewish Health Systems
Ed Martinez CIO Miami Children’s Hospital	Bernd Wollschlaeger, MD Board Certified Family Physician Steering Committee Member of the South Florida, REC	Lisa Rawlins Executive Director South Florida REC

Conference Agenda

Wednesday, May 12, 2010

7:45 am Registration Opens

8:30 am Introductory Remarks By Day One Conference Chair

Alan Portela
President
CliniComp, Intl.

8:45am – 9:45am General Panel Session "HIE: Adoption, Roles and Realities For Our Healthcare System"

The Federal government has initiated Regional Extension Center and Health Information Exchange Federal grant programs to support meaningful EHR adoption and use. As much as $45 billion will be expended over the next five years to meet the ambitious goal of supporting electronic health records for most Americans. Health information exchange (HIE) activities and responsibilities have largely been delegated to states and other institutions. This panel will lend invaluable insight on what’s happening at the local, state and federal level to promote data exchange. 

Topics Addressed:

• What HIE services are critical to hospitals, providers, consumers, payers, public health and government? 
• Should a set of shared services be developed and if so how should they be defined and developed?
• How do we ensure maximum participation of all stakeholders in the process of defining, developing and using HIE services? 
• How will services be sustained over the medium and long term? 
• How do we ensure trust and support from all parties? 
• How do we ensure that privacy and security are maintained and regulations/statute supports safe, secure access to information?

Moderator:  Richard Shirey, Chief Information Officer, Baptist Health System

Steve Wasson, VP of Clinical Solutions, RelayHealth
Rick Hayes, VP of Business Development, Intelichart
Tom M. Gomez, Principal Architect and Director of Program Management, FIU HIT Initiative
Bernd Wollschlaeger, MD, Board Certified Family Physician & Addiction Specialist, Steering Committee Member of the South Florida Regional Extension Center

9:45 - 10:45am Keynote Presentation “A Workable Roadmap For Creating A Real Health Care System”


Mike McCallister
President & CEO
Humana Inc.

As CEO of Humana, one of the nation’s largest publicly traded health and supplemental benefits companies, Mike McCallister is uniquely positioned to connect the dots and  gain the best insights on the current state of health care transactions, given the company’s holistic perspective on the entire ecosystem – consumers/patients; pharmacies; hospitals; diagnostic centers; doctors; employers; and government.  In his presentation, Mr. McCallister will use this perspective to share his core belief that the underlying imperative of any healthcare reform remains cost control and that innovative, consumer-focused technology can play a critical role in helping healthcare reform succeed. He will emphasize the importance of committing to developing interoperable standards, safeguards to ensure the security of confidential information, and the infrastructure required to connect all parties.  Mr. McCallister will also share his larger perspective that the US needs to create a system of health - a true health care system and will discuss what he believes to be the essential factors in such a system:

• Begin with data - tools and applications that take what we know about patients/consumers, identify their needs, and direct them to appropriate support
• Provide personalized support, an array of programs and services that provide education and guidance, as well as care tailored to each person’s health lifestyle, health care options, and health care financing
• Developing insights to enable identifying opportunities around costs and health outcomes to drive continuous improvement for the system and enhanced well-being for individuals

10:45 – 11:00am Introductions to Living Groups and Group Activity

Spend 15 minutes meeting with your conference ‘Living Group’.  Attendees will be grouped together so that starting on Day 1 you will have an opportunity to meet new contacts and maximize your conference experience.

The Living Group concept was developed at Harvard University to facilitate peer interaction. The living group is a powerful concept that brings together people of extraordinary cultural and professional diversity. With a small but diverse group of peers, you can test ideas, absorb new perspectives, and build lifetime bonds.  Upon meeting each member of your Living Group we encourage each delegate to briefly introduce themselves and describe why they are attending this year’s summit along with some HIT challenges your group is facing. 

In addition to meeting your Living Group for the first time, you will also take part in an interactive activity to determine the topic for a future iHT2 webinar.  All participants will receive a complimentary webinar registration so bring your best ideas! 

11:00 - 11:45am Morning Networking Break & Exhibits Open

11:45am – 12:15pm Case Study “Improving Emergency Department Care and Profitability - A Clara Maas Medical Center Case Study”

Jamie Kohl VP, Strategy & Marketing EDIMS	John Fontanetta, MD, FACEP Chair of Emergency Medicine Clara Maass Medical Center

Clara Maass Medical Center in Belleville, NJ, has faced an enormous challenge over the past decade as its emergency-department visits soared from 27,000 to over 70,000 per year. The community hospital, licensed for 450 beds, was forced to take on this load because four other local hospitals closed their doors in recent years. The recession has also raised the number of uninsured patients seeking emergency care. Yet the Clara Maass ED is handling the increased volume without commensurate staff growth or a facility expansion.

The key to this success, says Dr. John Fontanetta, chairman of the ED, has been an electronic medical record that the Saint Barnabas Health Care System, based in nearby Livingston, had the foresight to install in Clara Maass’ ED. Besides greatly increasing the ED’s productivity, the EMR has also enabled the ED to improve the quality of care it delivers. Today, Clara Maass sits near the top of HealthGrades’ ranking of 80 New Jersey hospitals. Its ED, a certified center for stroke, and chest pain, has one of the state’s top quality scores for opening coronary arteries after acute myocardial infarction.

The case study will review how Clara Maass is leveraging its EMR, EDIMS, and redesigning its ED to deliver improved care, while achieving dramatic increases in clinician productivity and driving profitability.

12:15pm - 1:45pm Break for Lunch & Exhibits Open

Afternoon Break-out Sessions

Track I	Track II
1:45pm – 2:15pm Case Study "Leveraging your Clinical Connectivity Strategy to Evolve with State and National HIE"	1:45pm – 2:15pm Case Study “ePHI Privacy in a Distributed Environment”
David Pfeil VP, Informatics & Healthcare Technology LabCorp Steve Wasson VP of Clinical Solutions RelayHealth	Chadd Pence VP of Information Services U.S. Physical Therapy, Inc. Erin Daly Director of Channel Marketing GuardianEdge
As HIEs evolve outside geographically defined territories, hospitals, large healthcare systems and national reference labs can leverage their current clinical connectivity strategy to connect to state or regionally run network entities.  By leveraging standard protocols and their own network-based connectivity platform, providers can help build and sustain evolving HIEs—which is crucial as clinical transactions are increasingly automated. Presenters will discuss market trends driving clinical connectivity and its progression toward HIE and highlight the unfolding of this model’s strategy across the U.S.:  National Reference Lab LabCorp and providers in the San Francisco Bay area and Northern New Jersey.	With approximately 372 outpatient physical/occupational therapy clinics in 43 states, U.S. Physical Therapy, Inc. understands the challenges of managing the Protected Health Information in a distributed environment. In the age of digital records—and with clinicians and administrators spread throughout the country—U.S. Physical Therapy’s ePHI is extremely mobile and often stored in multiple locations, making it highly vulnerable to loss or theft. In this case study, Chadd Pence, vice president or information systems, will take you through his challenges, requirements and chosen solutions to protecting mobile data against the backdrop of a very tough legislative landscape.
2:15pm - 3:30pm Panel   “How Medicine’s Digital Revolution can Empower Doctors and Patients, with or without Federal Stimulus”	2:15pm – 3:30pm Panel “Electronic Health Records: Selection and Implementation”
With more information, consumers have more choices and the opportunity to guide policy and product through their own decisions rather than those made for them. This session will address the potential for dramatic improvement in health care through patient engagement and direct input from doctors and patients. It has been suggested that a critical problem with U.S. health care is the lack of choices and choosers. As there are more opportunities for patient engagement, this provides an opportunity for more doctor/patient interaction.  Hear from this accomplished group of panelists on the potential for consumer lead health care revolution.	Providers seeking to meaningfully use EHRs face a variety of challenging tasks.  Those tasks include assessing needs, selecting and negotiating with a system vendor or reseller, implementing project management, and instituting workflow changes to improve clinical performance and ultimately, outcomes.  Past experience has shown that robust local technical assistance can result in effective implementation of EHRs and quality improvement throughout a defined geographic area. This panel will address proven strategies for successful selection and implementation of EHRs in a variety of clinical settings.
Moderator: Eric Wicklund, Managing Editor, Healthcare IT News Peter Basch, MD, FACP, Medical Director, Ambulatory EHR and Health IT Policy, MedStar Health Gay Madden, Chief Information Officer, Florida Hospice of the Sun Coast Michael Brown, MD, MS, MHCM, Chief Information Officer, Harvard University Health Services Shadaab Kanwal, Director, Enterprise Clinical Informatics, UCLA Health Sciences	Moderator: Judy Hanover, Research Analyst, IDC Ed Martinez, Chief Information Officer, Miami Children’s Hospital Don Lindsey, Chief Information Officer, Tallahassee Memorial Healthcare Christy Stafford, Director of Information Technology, Borland-Groover Clinic PA William Stone, VP & General Manager, Billing Services, AdvancedMD

3:30pm - 4:15pm Afternoon Networking Break & Exhibits Open

Track I	Track II
4:15pm – 5:15pm Panel Session “Issues and Opportunities for Improvement on Existing Telemedicine Initiatives”	4:15pm – 5:15pm Panel Session “Security and Innovation in Health IT”
This panel will discuss the current state of telemedicine and remote patient monitoring systems in providers throughout the country.  Specifically, how can providers and vendors work together to build on existing infrastructure and lead the way in telemedicine initiatives for the next decade.  Topics covered will include: Overcoming challenges of remote and rural healthcare delivery Remote health workers: challenges and opportunities Building organizational culture in a remote workforce Information technology literacy amongst health care workers: Do we assume too much?	Forever in search of new ways to steal personal data about Internet users, identity thieves have found a fertile new source of sensitive information to sell on the black market: online medical records. And the record number of Americans without health insurance has created an exploding market for fraudsters who traffic in insurance packages created with stolen identities. Meanwhile, more hospitals, insurance companies and drugstores are making patient records accessible online. This panel will address the latest security and privacy issues in health IT and what your organization should be prepared for today and in the future. Discover what's new on the horizon, up and coming trends and what your organization should be thinking about.
Moderator: Eric Wicklund, Managing Editor, Healthcare IT News Yan Chow, MD, MBA, Director, Innovation and Advanced Technology, Kaiser Permanente   Carl Taylor, Director, Center for Strategic Innovation Kathy Ross, VP & Chief Information Officer, Sacred Heart Health System Amnon Gavish, SVP of Vertical Solutions, Vidyo Carolyn Reuss, Director, Healthcare Segment, Level (3) Communications, Inc.	Moderator:  Morgan Passiment, Director of Information Resources, Association of American Medical Colleges Jim McKenzie, Chief Information Officer, USF Health Bruce Metz, Chief Information Officer, Thomas Jefferson University Erin Daly, Director of Channel Marketing, GuardianEdge Trisha Paine, Director of Industry Solutions, Safenet, Inc.

5:15pm – 6:00pm Keynote Presentation


Dr. David Nace
VP, Clinical Development
McKesson Health Solutions

Six in ten American adults go online for health information, and social networking sites are drawing millions of Americans to conversations about health with their online peers.  According to the Pew Internet and American Life Project, 42% of all adults report that they or someone they know has been helped by following medical advice or health information found on the Internet, a significant increase over the 25 percent of adults who said so in 2006. 

The intersection of health information technology (health IT) and the role of consumers in participatory medicine will be the focus of this presentation. The presentation will feature David Nace, MD, who is vice president, clinical development of McKesson Health Solutions, and co-chair of the Patient Centered Primary Care Collaborative Center for eHealth Information Adoption and Exchange.  Nace recently oversaw the work of an expert group from the CeHIA that defined five key health information technologies (health IT) capabilities that align directly with the principles of the patient centered medical home, and will outline these capabilities as well as provide an update on “meaningful use” of HIT to support the PCMH.

Learning Objectives

• Five key things that health IT systems should be capable of, and how they support the patient centered medical home (PCMH) model
• Define technology options to achieve “Meaningful Use” and qualify for ARRA stimulus incentive dollars.
• What functionalities are important, and why? How do these functional technologies fit together to make these capabilities work?
• Learn the payment reform mechanisms that are already leveraging technology in supporting the PCMH model.
• The role of consumers, and surprising insight into their interest in eHealth applications; and
• Case example presentation that offers insight into what an NCQA Level 3 provider is already doing with health IT and lessons learned from this early adopter. 

6:00pm - 7:00pm Opening Cocktail Reception & Exhibits Open

Don't miss this interactive and fun reception amongst your colleagues and peers toasting an incredible day of thought leadership and networking.

Thursday, May 13, 2010

8:00am Registration Opens

9:00am Opening Remarks by Day Two Conference Chair

9:15am - 10:00pm Keynote Presentation “Information Technology as a Business Strategy”

Rich Hastings
CEO
Saint Luke’s Health System

Mr. Hastings will address "Information Technology As Business Strategy" utilizing Saint Luke's Baldrige process.   After addressing information technology as both a core business and a conduit of other business strategy, Hastings will demonstrate how Saint Luke's Health System uses information technology to drive quality, profitable marketshare, customer satisfaction, human resources, financial management, and innovation strategies.

G. Richard Hastings was named Saint Luke's Health System's Chief Executive Officer in 1996, after serving as chief operating officer and chief executive officer of Saint Luke's Hospital and in executive officer roles with the Saint Luke's Health System. Hastings began at Saint Luke's Hospital as an administrative resident in 1977. He served in the United States Air Force in numerous operational positions and received a Bronze Star for service in Southeast Asia.

Hastings is a preceptor for the University of Minnesota's Health Care Administration Program. Hastings holds a master's degree in business administration from Chapman University in Orange, Calif., and a master's degree in hospital and health care administration from the University of Minnesota in Minneapolis. He received his undergraduate degree from the University of Oklahoma in Norman.

10:00am - 10:45am Morning Networking Break & Exhibits Open

10:45am – 11:00am Presentation “South Florida Regional Extension Center”


Lisa Rawlins
Executive Director
South Florida REC

Ms. Rawlins has 15 + years of experience in health policy with the state of Florida and the private sector, including serving as the director of the Florida Center for Health Information and Policy Analysis at the Agency for Health Care Administration (AHCA), under both the Crist and Bush Administrations. In her role at AHCA she served as the Executive Director of the Governors Health Information Advisory Board and oversaw the administration of a grants program aimed at creating Florida’s first regional health information exchanges. Prior to joining AHCA, Ms. Rawlins spent over nine years with the Florida House of Representatives, the last five years as senior policy analyst for the committee on health care. Ms. Rawlins has served in numerous state and national leadership roles. She currently serves as a workgroup member of the Certification Commission Health Information Technology’s Health Information Exchange Workgroup, as a Board member of the Florida Sterling Council, as Committee Chair of the South Florida Association of Hospitals and Health Care Quality Committee, Committee member of the Florida Hospital Association Quality Committee, Ad-Hoc member of the Florida Medical Association Quality Committee, Workgroup Member of the AHCA Legal Workgroup for Privacy and Security, and a committee member of the Florida Department of Health’s Advisory Board on Hospital Acquired Infections. About South Florida Regional Extension Center Health Choice Network of Florida, Inc, dba, the South Florida Regional Extension Center, was awarded an $8.5M cooperative agreement from Health and Human Services on February 12, 2010. The co-applicant is the Health Foundation of South Florida, the operator of the South Florida Health Information Exchange. The purpose of the initiative is to support at least 1,500 primary care health care professionals in South Florida with the adoption of health information technology including electronic health! records, health information exchange, and clinical informatics to ensure ‘meaningful use’ of health technology to improve the healthcare delivery system of our community. Partners include health care leaders Jackson Health System, Broward Health, Memorial Healthcare System, Florida Academy of Family Physicians, Dade County and Broward County Medical Associations, the Health Departments of Miami-Dade, Broward, and Monroe Counties, Miami-Dade Health Action Network, and the South Florida Hospital and Healthcare Association.

10:45am - 12:00pm Featured Presentation and Panel Session “Vendor Management: Reduce Risk and Improve Value”

Engagements with external services providers represents a significant part of any healthcare providers IT budget.  Often these vendors play a key role in the implementation and success of the largest new IT initiatives.  The session will explore some of new and emerging best practices in vendor management as well as how to assess, mitigate, and manage vendor risks.

Moderator: John Lovelock, Research VP, Gartner

Cigdem Delano, Chief Information Officer, Morehouse School of Medicine
Jayne Bassler, VP & Chief Clinical Informatics Officer, Florida Hospital
Shubho Chatterjee, Chief Information Officer, Miami Jewish Health System

12:00pm - 1:45pm Break for Lunch & Exhibits Open

1:45 – 2:30pm Case Study “IT Innovation: A Pragmatic Approach – an overview of Trinity’s IT innovation approach and methods”

Paul Browne
SVP & CIO
Trinity Health

Trinity Health has implemented new infrastructure, systems and processes in its hospitals over the last decade while the health care environment has continue to evolved   This solid foundation provides a platform for Trinity Health to cultivate innovative ideas and to assess opportunities to bring increased value to the organization.   Paul Browne will highlight Trinity Health's learnings on innovation from industry leaders, the Innovation Framework used to manage its approach, and the success factors for integrating innovation into the organization.

2:30pm - 3:15pm Afternoon Networking and Coffee Break

3:15pm - 4:30pm Presentation and Panel Session “Meaningful Use: Preliminary Review and Analysis”

With the passing of the American Recovery & Reinvestment Act (ARRA) in February 2009, U.S. provider organizations were granted a unique opportunity to recoup costs associated with the acquisition and implementation of much-needed EHR technology. However, the requirements for eligibility for ARRA payments include tight implementation deadlines alongside requirements for the demonstration of "meaningful use". These two requirements seem contradictory, as in practice, rushed IT implementations have historically meant less-than-optimal results.

This presentation and panel session will discuss the results and feedback from providers who are on the leading of the implementation movement. Topics addressed will include:

• How is the continuous flow of government programs and regulations affecting providers’ abilities to achieve meaningful use?
• What are the clinical and logistical priorities for meaningful use?
•  What are the key obstacles in achieving meaningful use?

Moderator: Roberto Martinez, MD, Medical Director, Office of HIT Transformation, New York State Department of Health

Rick Moore, Chief Information Officer, National Committee for Quality Assurance
Kevin Andrews, VP, Quality & Patient Safety, Jackson Health System
Doris Crain, VP & Chief Information Officer, Broward Health
Alan Portela, President, CliniComp, Intl.
Swati Abbott, President, MEDai

4:30 pm - Closing Remarks by Day Two Conference Chair