Meds delivery by My Canadian Pharmacy allow you to take advantage of all the conveniences of quick and reliable international shipping right to your home, office, or any other place of your choice. Our source offers customers to choose between standard airmail and courier services.
This is a budget-friendly option for those clients, who do not need their orders urgently. According to our terms, it can take up to 30 days, but that will depend on your location in the first place. It is available in most countries in the world (be sure to contact our pharmacist and find out whether it is accessible to you before placing an order).
It costs more, but for this additional fee you will receive a bunch of benefits. First of all, the waiting period will be much shorter ― about 10–21 days (depending on your location). Also, you will get a tracking code and will be able to monitor the route of your package. More to the point, you will have an opportunity to choose the place where you want to receive your order and the comfortable time.
- What countries do you ship to?
Our services cover almost all the countries around the globe. However, you had better get in touch with our consultant and find out whether we can send a package to your country beforehand.
- Do you ship to the USA?
- How long does delivery take?
It depends on the shipping option chosen and your place of residence. If you select Standard Airmail, you will get your package within 30 days. And in the case of courier services it will arrive within 10–21 days.
- Can I track my order?
Yes, if you choose Trackable Courier Service, we will supply you with a tracking code.
- What if I cannot find my order?
First of all, make sure you use the correct tracking number. And, in case it still doesn’t work, contact our support service 24/7.
- What should I do if the package is delayed?
We do everything in our power to provide your orders to you within the shortest time and without any delays. However, certain aspects are beyond our control. So, shipping delays may be linked with customs procedures or failures on the part of postal companies. However, regardless of the reasons for a delay, you can rely on the multifaceted assistance of our customer support team. Just let us know about your problem, and we will help you resolve the situation.
- What if my package gets lost?
No need to worry. In such situations, we will resend your order at no extra charge or compensate for your expenses.
- I have received my package, but two medications are missing. What should I do?
It looks like your order was divided into two (or more) packages as it included more than 100 tablets. Please, contact us for further details.
- How will you pack my order?
All the orders are packed in regular non-transparent envelopes without any identification marks. Only your name and shipping address will be indicated there. All those measures are aimed at protecting your privacy.
- I have received a notification from the customs office. What should I do?
You must go and give permission to check the contents of your package. In case you face any difficulties related to that, we will readily render all possible support.
Important customer information:
Please note that although our company’s responsibility for your order is limited and becomes liability of the shipping service the moment the package leaves our warehouse, we are always on the customer’s side. Contact us for any kind of help if you cannot seem to be able to track your order. Although extremely untypical and rare, the cases of the delivery service losing or damaging the package can still happen – or at least we leave room for this possibility and have a set of actions applicable to such situations.
Non-delivery or package damaging are regulated by the Terms and Conditions of sale and are solved accordingly. In case your order has been insured, we will reimburse you in full or reship your order immediately following the investigation.
If your package is not delivered within the stipulated amount of time outlined by the delivery method, contact our Customer Service specifying your order number.